How Dozer Dispatch works
Dozer Dispatch puts your machine’s shop manual on your phone and answers questions from it. You ask by voice or by typing, and the answer comes with the manual page it came from, opened on the screen.
- Add your machine. Pick its manual from the library, or upload the PDF you own.
- The manual opens on screen. Flip through it like a book, or let Dispatch find the page.
- Ask. Tap the talk button and say the symptom, or type it. The answer cites the page and opens it.
On this page
- Getting started
- Adding a machine
- Asking questions
- Photos, the logbook and the shopping list
- Plans and the free trial
- Your manuals and privacy
- Safety
- Getting help from a person
Getting started
Dozer Dispatch runs in your phone’s or computer’s web browser — there’s nothing to install. Go to app.dozerdispatch.com and sign in with your Google account. The first time, a short form asks what kind of work you do; you can skip it.
After you sign in you land on your dashboard: your machines, recent activity, anything that needs you, your plan, and the support chat. Tap a machine to open its manual.
You need a data connection to ask Dispatch questions, the same as any voice assistant.
Adding a machine
Each machine you work on gets its own page with its manual. There are two ways to add one:
- From the library. The manual library has service, parts and operator manuals for loaders, skid steers, excavators, telehandlers, dozers and more. Search by make or model, then tap Add as a machine. It’s ready right away.
- Upload your own manual. Tap + Add a machine and upload the PDF (up to 600 MB). Dispatch reads it first, which can take a few minutes for a big manual; the dashboard shows the progress. Your upload stays private to your account.
Can’t find your manual? Use Need a manual? Request it here on the dashboard with the make, model and serial, and we’ll look for it.
To remove a machine you no longer have, open it and tap the − button next to the machine list. Its logbook and history are kept, and it comes off your bill. Only the account owner can remove a machine, and you always keep at least one.
Asking questions
- By voice: tap the big talk button and just talk — say what’s going on (“hydraulics are slow when warm”). Dispatch answers out loud. Tap it again to pause.
- By typing: use Ask Dispatch and type your question.
Every answer comes from your machine’s manual. When Dispatch uses a page, it says which one and opens it on the screen. The pages it used are kept under Cited pages so you can go back to them.
Ask it plainly, the way you’d ask the person next to you: a symptom, a torque spec, a fluid capacity, a fault code, or where a part is.
Photos, the logbook and the shopping list
- Photos. Tap Take a photo and point your phone at the leak, the wear or the part. Dispatch reads the picture against your manual and logs what it sees.
- Logbook. Set the machine’s status (In Service, Needs Attn, Down) and log each service, repair and inspection with the hours on the clock. When a job is done you can certify and sign it.
- Shopping list. Parts you need go on the Shopping List with their part numbers. Some part links go to eBay; we may earn a commission on eBay purchases.
Plans and the free trial
- Price: $29 per machine per month. Each machine includes 120 minutes of voice session time a month; after that it’s 25¢ a minute, and a call is never cut off mid-job.
- Free trial: every new account gets 14 days free, with no card needed. It starts the first time you ask a question. During the trial, voice is limited to 20 minutes; typed questions aren’t limited.
- Keep going after the trial: add a card under Manage billing in Plan & usage on your dashboard. If you use up the trial’s voice minutes early, tap Start paid plan now.
- Cancel any time from Manage billing. There’s no contract.
Customers invited before launch keep the founder rate of $19 a machine. The full terms are in the Terms of Service.
Your manuals and privacy
You upload the manual you own, and Dispatch serves it back only to your account and the teammates you invite — never to anyone else unless you choose to submit it to the shared library. How we handle your data, including voice recordings, is in the Privacy Policy.
Safety
Getting help from a person
- In the app: open Help (or Support on the dashboard) and ask about your account, billing, the library or how anything works. Tap Talk to a person to reach our team.
- Email: dispatch@dozerdispatch.com
- Phone: (346) 660-2465
Our team helps with the app, your account, billing and the manual library. For repair questions, ask Dispatch — the answers come from your manual.